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Strategic Consultancy

Strategic Consultancy

The 91 Untold Approach

At 91Untold we’re driven and inspired by change. But not just for the sake of it. We believe in positive organisations where people can find their meaning at work. Where it’s possible for everyone, at every level of the organisation, to flourish, grow and thrive.

People are at the heart of change. Any change. But systems and processes need to support teams in being extraordinary. It’s why we provide a holistic solution with a single focus: bringing you the change you need to move to the next step. It could be profit-driven, about wellbeing or social impact.

Our Impact

By working in-house to collaboratively define and refine strategic goals, we blend many different disciplines to achieve an integrated and sustainable solution that has real impact.

Why 91 Untold?

Too often consultancy reports end up as expensive door stops, or training fails to resolve the core issues faced by an organisation. Most of us know managers who’ve got coaching qualifications coming out of their ears but somehow still seem stuck on transmit and tell.

We believe the antidote to this is dispensing with academic and qualifications frameworks, focusing instead on the strategic needs of the organisation and the ‘real-world’ applied techniques that drive real shifts in beliefs, attitudes and behaviours.

It doesn’t really matter whether we call it coaching, training, consultancy – or ‘contomfloss’, for that matter. What matters is that the change is applied and sustained.

If you’re curious about what we can do to support your organisation, please give us a call and we can plot the next steps of your organisation’s future.

Meet The Team

Between us, we have over 150 years’ experience in positive change. We use everything from Applied NLP and Positive Psychology, systems thinking and applied memetics, through to leadership, communications and change theories. Whatever our brief, we bring infectious energy and fun to every project, with a focus on effortless learning with tangible results.

Mason Palmer

Digital Consultant Digital ninja is more fitting. Mason drives all our digital projects and works to ensure 91Untold leads the field in a tech-driven world. Degree in Videography and Dance.

Ebony Douglas

Programme Consultant Making sure all our open programmes run smoothly requires leadership, and luckily Ebony is here to ensure our high standards are exceeded.

Ed Midson

Consultant, 91 Untold NLP Trainer, impactful coach and dynamic consultant. Successful change agent with clients ranging from Network Rail to Hinkley Point NNB.

Chris Rasey

Master Trainer 35 years of training and coaching experience. NLP Master Trainer. Author of NLP Metaphorically, which reconnected him with his passion for storytelling.

Sharon Storer

Head of Service Academy Shazy is a force of nature and passionate about developing talent and driving exceptional customer service. NLP Trainer and dynamic coach. Happy clients include Paul Smith.



This was the first year I didn’t feel I wasted my training budget. In addition to the tangible stuff, the training saved a huge amount of my time as the team were solving their own problems and taking responsibility. As a business we are much more productive and outputs from the team are much higher.

Cam Farrelly Partner, pd3

Andy and Neil made my journey into NLP engaging and revelatory. They allow a mass of information to be integrated so smoothly – it makes for an incredible experience. I can’t wait to try out my learnings

Gareth Jones Design Director, pd3

Prepare to be challenged and have your eyes opened. Prepare to have your eyes opened and smell the coffee. Prepare for some great learning, with fun and meaning. Prepare to have your life transformed. Prepare to believe all those superlatives when you’ve completed the course

Sam Dobbs Police Sergeant

This course has given me a set of tools, techniques and resources I can use professionally but also personally. It has helped change who I am as a leader and given me tools to support staff in my organisation

Claire Newman Finance Director, City Year

It’s not a course, more a way of thinking and living. The methodologies I believe can make a difference and won’t be forgotten – like so many courses. I have become a believer! Thank you

Howard Davis Group Finance Director, Bourne Group

What’s changed? The whole organisation. Literally everything! Different staff in different positions, different ways to train corps members, different values and language around how we operate and now in a much more productive way – challenging each other to be at cause

Sophie Livingstone Chief Executive, City Year

Featured Inspirations

  • About This Podcast Digging further into the landscape of change, we have decided to ask an expert of human relationships, Susan Quilliam, to contribute some of her wisdom to the project.Susan

  • About This Podcast This week’s episode of the 91 Untold Change Project podcast features an interview between Neil and our very own John Seymour. If you don’t know John he is

  • About This Podcast One of the themes that’s emerged so far within the 91 Untold Change Project is how vitally important disruption is to facilitate real and lasting positive change and

Featured Courses

Get In Touch

Office Address

Studio 122, Filwood Green Business Park,
1 Filwood Park Lane, Bristol, BS4 1ET,
United Kingdom

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